Faq

Home

General questions

Prime Medigo is an online platform for exploring medicines and healthcare products. Our website helps customers discover available products and access relevant product information.

You can explore the medicines and healthcare products available in our online catalogue. Product availability, descriptions, and applicable requirements are provided on the relevant product pages.

Prime Medigo aims to serve customers worldwide. However, product availability, shipping destinations, and applicable regulations may vary by country. 

To place an order, browse the website, select an available product, review its details, and follow the checkout instructions. Check your order information carefully before confirming your purchase.

Other questions

You can check your order status by visiting our Track Your Order page and entering the required details. If you need further information about your order status, you can also email us, and our team will review your request and get back to you shortly.

After placing your order, Prime Medigo will send you a payment link by email along with the necessary payment instructions. You can complete your payment by following the instructions provided in the email.

Yes, Prime Medigo offers international shipping. We ship orders to customers in various countries. Shipping availability, delivery time, and charges may vary depending on the destination country. Our team will provide the relevant shipping details when processing your order.

Delivery times depend on the destination, shipping method, product availability, and other factors. Check the estimated delivery information provided at checkout or in your order confirmation.

Add to cart